Reviews of our customers

Reply from the village

Hello, thank you for taking the time to share your feedback about your stay at Yelloh! Village Bordeaux Lac. We are pleased to hear that you found our reception staff helpful and friendly, and that the cleanliness of our toilet facilities met your expectations. We appreciate your positive comments about the overall atmosphere and maintenance of our village. However, we are sorry to learn that the condition of the pitches did not meet your standards, especially considering you were traveling with a dog. We will certainly take note of this feedback to improve our services. Thank you again for your valuable input.

Reply from the village

Hello, thank you for your feedback. We are delighted to hear that you enjoyed your stay at Yelloh! Village Bordeaux Lac. Your positive comments about the cleanliness and maintenance of our accommodations, as well as the friendliness of our staff, are greatly appreciated. We strive to provide a pleasant and convenient experience for all our guests, and it's wonderful to know that we met your expectations during your visit to Bordeaux. We will take note of your comments regarding the deposit and the cabin inspection process to ensure future guests are well-informed. Thank you once again for choosing Yelloh! Village Bordeaux Lac.

Reply from the village

Hello, thank you for taking the time to share your feedback about your stay at Yelloh! Village Bordeaux Lac. We are delighted to hear that you found our staff friendly and helpful, and that you enjoyed the overall atmosphere of the campsite. Your positive comments about the cleanliness of the facilities are greatly appreciated. We are sorry to hear that the bar and restaurant were closed during your stay, and we will take note of your suggestion for better notification in the future. Your additional comments regarding WiFi and hardstanding pitches have also been noted. Thank you once again for your valuable feedback.

Reply from the village

Hello. We appreciate your feedback on your stay at Yelloh! Village Bordeaux Lac. We are pleased to hear that you found the facilities quiet and pleasant. We are aware that the cleanliness of the toilet facilities and the pool area did not meet your expectations. We will ensure that our teams are informed of your comments to maintain the high standards of our camping. We are glad that you appreciated the overall quality of the infrastructure and the hospitality of our staff. Thank you for your valuable feedback.

Reply from the village

Hello. We appreciate your positive feedback about your stay at Bordeaux Lac. Your comments about the easy access to the tram, the quality of the sanitary facilities, and the spacious, shady pitches are highly valued. We are glad to hear that you found our camping to be a pleasant and convenient experience. Your satisfaction is important to us, and we will continue to strive for excellence in all aspects of our service. We look forward to welcoming you back for another enjoyable stay.

Reply from the village

Hello. We appreciate your feedback regarding your stay at Bordeaux Lac. We are pleased to hear that you found our reception staff friendly and helpful, and that you enjoyed the well-stocked grocery store and the beautiful restaurant. We understand your concerns about the level of some pitches and the availability of ablution facilities, especially during the low season. We will take these points into consideration to improve your future experiences. Thank you for sharing your thoughts.

Reply from the village

Hello. Thank you for your feedback regarding your stay at Bordeaux Lac. We’re sorry to hear that you were bothered by the noise and that you experienced problems with the Wi-Fi connection. We’ll take your comments into account to improve our services. We’re delighted to hear that you enjoyed the facilities and the location. Your overall experience is important to us, and we’ll work to improve the areas you mentioned. Thank you for your valuable feedback.

Reply from the village

Hello. We appreciate your feedback regarding your stay at Bordeaux Lac. We understand that the closure of the service building and the lack of water points were inconvenient. We also acknowledge the need for better maintenance and cleanliness across the site. We are glad to hear that the staff, except for the night serviceman, were friendly and helpful. Your comments about the shop and the overall experience are valuable to us. We will take your suggestions into consideration to improve future stays.

Reply from the village

Hello. Thank you for taking the time to share your feedback. We appreciate your positive comments about the location and the overall appearance of the site. We understand that the quality of the infrastructure and the internet connection did not meet your expectations. We are committed to continuously improving our services to ensure a pleasant stay for all our guests. Your feedback is valuable to us and helps us to enhance our offerings.

Reply from the village

Hello. Thank you for your feedback. We appreciate your positive comments about the location and the overall maintenance of the site. We understand that the noise from the nearby roads and the restaurant's operating hours were inconvenient. We will take note of your suggestions to improve the overall experience for future guests. Your insights are valuable to us as we strive to enhance our services.

Reply from the village

Hello. Thank you for sharing your feedback. We appreciate your positive comments about the location and the overall facilities. We are sorry to hear about the noise at night and the issues with the toilets. We are committed to maintaining high standards and will address these concerns to improve your future stays. Your satisfaction is important to us, and we look forward to welcoming you back to Bordeaux Lac.

Reply from the village

Hello, thank you for your feedback. We appreciate your positive comments about the stability and tranquility of our camping site. We understand that the ongoing work near your chalet may have caused some noise, and we are glad it was brief. We also note your observations about the children's pool area and the overall cleanliness. We will ensure that these aspects are addressed to maintain the high standards you expect. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay.

Reply from the village

Hello. Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay at our camping. Your comments about the spacious and well-maintained facilities, as well as the friendly and professional staff, are greatly appreciated. We are glad that the location was convenient for your trips to Bordeaux and that the reception and shop met your expectations. Your positive remarks about the security staff are particularly noted. We look forward to welcoming you back for another enjoyable stay.

Reply from the village

Hello. Thank you for your feedback. Thank you for your positive comments about our front desk staff. Your satisfaction is very important to us, and we’re delighted to hear that your stay went well overall. We will take your suggestion for better signage into account to enhance your future visits. We look forward to welcoming you back to Yelloh! Village Bordeaux Lac. Sincerely, The Management of Yelloh Village Bordeaux

Reply from the village

Estimada señora, estimado señor, Muchas gracias por compartir esta experiencia tan positiva. Nos alegra mucho saber que consideráis nuestro camping un lugar excepcional y que forma parte de vuestro itinerario habitual cada año. Nos encanta que hayáis disfrutado del entorno natural, las instalaciones y la tranquilidad que os ofrecemos cerca de Burdeos. Vuestros comentarios refuerzan nuestro compromiso de preservar la calidad y el ambiente que hacen de Yelloh! Village Bordeaux Lac un remanso de paz único. Os agradecemos sinceramente vuestra confianza y esperamos seguir acompañándoos en vuestras próximas estancias. Atentamente, La dirección del Yelloh Village de Burdeos